Reviews

Our Customers Tell It Best
At Indoor Climate Experts, we are committed to your comfort and satisfaction. It's important for us to not only provide you with quality, efficient services, but to do so in a manner that is friendly and respectful of your home and property. We are nothing without our customers and want to be there for all your heating and cooling needs today and long into the future. Customer feedback is very important to us, so we invite you to take a look at some of the reviews our past customers have written about our Santee HVAC team. If you like what you see, reach out to our team at (619) 536-1620 to schedule an appointment.
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  • I highly recommend using Indoor Climate Experts for all your HVAC needs.
    This is actually the second job Jeff has completed for us. First time, at my mother in law’s home. This time, my home. Both homes, Jeff installed A/C and Heating. Jeff and his team went above and beyond and did an exceptional job! I highly recommend using Indoor Climate Experts for all your HVAC needs.

    - Stephanie S.

  • We would use this company again in a heartbeat
    We were thoroughly impressed! Jeff took the time needed to scope out the work as thoroughly as possible, and he explained the options clearly, pros and cons included. When the time came for the installation, he and his crew (including Cody and Al) were thoroughly professional. They found some surprises that they could not have anticipated but rather than cutting corners to get done fast they stayed late and even came on a weekend to get the job done in the window allotted. We were impressed not just with with their work ethic but with the final product: they seemed to reach for the top-most standard in quality of workmanship, and we are thoroughly pleased with the outcome. We would use this company again in a heartbeat - although they seem to have done such a good job that we shouldn't be in the market for another system for a long time to come :)

    - EJ S.

  • Give him a shot and you will pick him for the job and not be disappointed.
    Our two furnaces and AC were a mess. Nothing worked correctly with a bad installation, old dangerous vents and difficult access.

    We interviewed three reputable companies and each company had different solutions.

    Jeff had the best solution PLUS he does the work himself. Everything was clean, neat, perfect and professional. He fixed things other companies said were impossible to fix.

    Give him a shot and you will pick him for the job and not be disappointed.

    - Nancy C.

  • Jeff was prompt, courteous, kind...the ultimate professional.
    If I could give Indoor Climate Experts and Owner Jeff Toyne 100 stars I would. Jeff was prompt, courteous, kind...the ultimate professional. He drove from San Diego to Escondido during one of the hottest weeks of the year to give us an estimate, provided his assessment and our options with no hard sell or sales pitch. Within 30 minutes our air conditioning was up and running. Thank you Jeff!

    - Lauri A.

  • Their work ethic and standards are impeccable
    A neighbor recommended I.C.E. and I am very happy she did. Jeff and his company are truly customer satisfaction driven. Their work ethic and standards are impeccable. You will get a thorough and accurate diagnosis of your system. He is excited about what he does and takes the time to explain the details if you want or need them. Don't look any further if you want or need any HVAC service.

    - Cathe F.

  • Came out to quickly troubleshoot my problem and offered me repair options.
    After my AC stopped working on a hot Friday evening and no shop was answering my calls, Jeff stepped up and promptly came out to quickly troubleshoot my problem and offered me repair options. It was very clear that he had a lot of knowledge about my air conditioning system and was very positive the entire visit. Will definitely keep his information on file!

    - Tony R.

  • If I could give 10 stars I would
    Stellar professional! Excellent work ethic, fast and efficient! Very reasonable quote for fixed income budget. Highly recommend this company! If I could give 10 stars I would!

    - Debbie D.

  • Communication before, during, and after the job has been stellar
    Jeff, ICE owner/operator, installed our new AC. When he quoted the job, his price was very reasonable and he was extremely knowledgeable. Communication before, during, and after the job has been stellar. The install was completed professionally and I highly recommend his services to anyone needing HVAC work. Professional, knowledgeable, and a great work ethic.

    - Kyris G.

  • His honesty and integrity are beyond words
    I was impressed by Jeff's positive and professional demeanor. I basically needed a system check and new filter of my Lenox heater. He had quoted me a price and when he removed the filter it was a higher quality one at a higher price. Jeff only charged me the price he had quoted. His honesty and integrity are beyond words. I am very grateful and he will be my regular service person for my heater and air conditioner. He is a jewel.

    - Marie M.

  • The best HVAC service I have ever used.

    Jeff was outstanding. On time, very reasonable, and helped me with computer issues. The best HVAC service I have ever used.

    - Warren L.